Elements and Performance Criteria
- Confirm and comply with work procedures and legal requirements for security screening.
- Read workplace instruction, standard operating procedures and policies including workplace health and safety (WHS).
- Clarify screening requirements with relevant persons.
- Apply to screening tasks to ensure compliance with legal rights and responsibilities.
- Check personal presentation to ensure it complies with workplace standards for appearance.
- Prepare screening equipment.
- Monitor and screen people and personal effects.
- Observe and control flow of people through security point and provide information and assistance to maintain order.
- Direct people through screening process using interpersonal and communication techniques that are courteous, professional and account for individual social and cultural differences.
- Screen people using equipment that is fit-for-purpose, and adjust screening methods for infants and persons with special needs.
- Identify need to search person and personal effects and request authority to proceed, or seek assistance from persons authorised to conduct search.
- Conduct permitted personal search within legal constraints in a professional and courteous manner.
- Where required personal search is not permitted, deny access through screening point and report status to relevant persons following workplace procedures.
- Monitor people, personal effects and equipment to promptly identify prohibited or dangerous items.
- Monitor and screen items.
- Report and respond to prohibited or dangerous items and alarm activations.